Q: How does NOP Card differ from a traditional health plan?
A: This is NOT health insurance. This is a discount plan which provides savings on a wide range of health care services. Members pay a discounted rate for many services for which they would otherwise pay full price.

Q: Can I choose my provider?
A: Yes. Members may choose from a nationwide network of more than 500,000 practitioners, facilities, retail chains and online providers.

Q: How do I save money with this plan?
A: You have access to providers and services at a discounted rate. You may save anywhere from 5-50% on services which would normally cost you out of pocket.

Q: Do I get a membership card?
A: Yes. You will receive a member ID card which you will need to present to providers (along with your discount confirmation) at the time of service.

Q: How do I access NOP Card?
A: You may call the toll-free Customer Care number on your membership card where an advisor can help you find providers, compare and confirm provider rate or you may access the provider and service list via the internet .

Q: Is my family covered under this plan?
A: Yes. The plan provides for you, your spouse and your dependent children. Long-term care savings apply to parents, in-laws and grandparents.

Q: When can I call NurseLine?
A: You may call and speak to a nurse 24 hours a day, 7 days a week by calling the Customer Care number on your card and choose Option #2. Calls are free and confidential.